Contact

Olos E-mail

Offer your company’s customers e-mail service with practicality, agile, personalized responses that really meet their needs.

 

Why choose

our solution?

Explore alternative communication
channels beyond
voice.

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Ensure verification
and proof of agreements.

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Boost employee
performance
and efficiency.

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Personalize content
and formats to meet
specific needs.

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Enable seamless
integration with other
communication channels.

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Segments that

we serve

Financial
Improve the results of your telesales and telecollection operations using a simple, cheap and efficient means of communication.
Improve the results of your telesales and telecollection operations using a simple, cheap and efficient means of communication.
Retail
Contracts, promotions, invoices, document collection. E-mail can be an efficient and inexpensive communication channel in your Olos omni journeys.
Contracts, promotions, invoices, document collection. E-mail can be an efficient and inexpensive communication channel in your Olos omni journeys.
Telecom
Sending invoices, payment slips, reminders, promotions. E-mail being used as a tool for customer verification and retention.
Sending invoices, payment slips, reminders, promotions. E-mail being used as a tool for customer verification and retention.
Services
Establish simultaneous asynchronous communication with multiple customers through an efficient and cost-effective means of communication within your omnichannel journey.
Establish simultaneous asynchronous communication with multiple customers through an efficient and cost-effective means of communication within your omnichannel journey.
Entertainment
Recurring promotions, Sending documentation, Surveys, Confirming agreements. Several applications can use email in Olos omni journeys.
Recurring promotions, Sending documentation, Surveys, Confirming agreements. Several applications can use email in Olos omni journeys.
Contact Center
Omnichannel journeys can include e-mails as proof of transactions or agreements, reminders, surveys, in an asynchronous and stable means of communication.
Omnichannel journeys can include e-mails as proof of transactions or agreements, reminders, surveys, in an asynchronous and stable means of communication.
Collections
Sending payment slips and contracts that reflect agreements. E-mail is an always efficient and available channel.
Sending payment slips and contracts that reflect agreements. E-mail is an always efficient and available channel.
Customer Service
Confirm movements and use an efficient and inexpensive means of communication within your omnichannel journey.
Confirm movements and use an efficient and inexpensive means of communication within your omnichannel journey.
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How our

Olos E-mail solution

works

Olos E-mail is a service channel through electronic messages that can send and receive texts, attachments, prints and images.

 In the service process, the agent reads the messages and, after analyzing the content, can use model responses, editing them according to their needs.

Furthermore, our solution also provides the feature of automatic responses without prior analysis, configured on the platform.

Why

implement

Olos E-mail?

01

According to SurveyMonkey research, 72% of customers are highly or extremely likely to purchase from companies with an outstanding reputation for customer service.

02

 

It doesn’t matter if your business is physical or online, the most important thing is to be prepared to serve your customers on different channels, including e-mail.

03

With the implementation of the E-mail Service, your company ensures efficient email distribution by employee or campaign, while monitoring response times and maintaining full operational control.

Talk to us

and elevate your experience

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