Chatbot

Use the Olos Chatbot and reduce waiting time, reduce operating costs and ensure quality and efficiency in customer service.

Why hire?

01

Explores an alternative means of communication to voice

02

Increases possibility of success in the operation

03

Promotes self-service with consequent customer satisfaction

04

Dialog Customization

05

Seamless integration with other communication channels

How our

chatbot works

Olos’ Chatbot solution uses predefined and customized dialogs to promote self-service. Check out an example:

Yes (customer response)

1 – 2nd copy of invoice.

2 – Limit information.

3 – Other subjects.

No (customer response)

1 – How does the Olos card work?

2 – Card limit.

3 – Analysis and approval time.

4 – International card.

5 – Card did not arrive.

6 – Other subjects.

Main advantages

of chatbot for

your company?

Segments we

serve

Financial market
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
Hire
Health
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
Hire
Retail
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact
Telecommunications
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Hire

Financial market

Click here
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
Contact

Health

Click here
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
Contact

Retail

Click here
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact

Telecommunications

Click here
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Contact
Services
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Hire
Entertainment
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact
Contact Center
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact

Services

Click here
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Contact

Entertainment

Click here
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact

Contact Center

Click here
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact
Customer Service (SAC)
Provide the consumer with an efficient channel for clarifying questions, sending suggestions or complaints and for solving problems with the company or products.
Contact

Integrate Chatbot with

OlosChannel

The omnichannel platform is an important feature to improve the customer experience. Therefore, the best Chatbot strategy must be in line with this technology. In this way we integrate the tool with: