Offer your company’s customers e-mail service with practicality, agile, personalized responses that really meet their needs.
Explore alternative communication
channels beyond
voice.
Ensure verification
and proof of agreements.
Boost employee
performance
and efficiency.
Personalize content
and formats to meet
specific needs.
Enable seamless
integration with other
communication channels.
Olos E-mail is a service channel through electronic messages that can send and receive texts, attachments, prints and images.
In the service process, the agent reads the messages and, after analyzing the content, can use model responses, editing them according to their needs.
Furthermore, our solution also provides the feature of automatic responses without prior analysis, configured on the platform.
According to SurveyMonkey research, 72% of customers are highly or extremely likely to purchase from companies with an outstanding reputation for customer service.
It doesn’t matter if your business is physical or online, the most important thing is to be prepared to serve your customers on different channels, including e-mail.
With the implementation of the E-mail Service, your company ensures efficient email distribution by employee or campaign, while monitoring response times and maintaining full operational control.
