Contact

Olos inbound

Modern and innovative technology to promote a great experience in receptive service.

Improve your

customer experience

Customers want more agility, quality and efficiency in receptive service operations.

For 82% of consumers, good service is directly related to solving problems and 70% of them would buy again with the brand if it solved their demands, according to the Consumer Commitment Index.

62% of customers stop buying from companies because of a bad customer service experience, according to Microsoft’s report.

For 41% of Brazilian consumers, agility in resolving demands is the most important aspect for a positive experience, points out a survey by Endeavor.

Benefits of

receptive service

for your

company

  • Platform integration with all contact details in one place
  • Possibility to communicate by voice, with easy understanding
  • Start contact on one channel and end on another
  • More fluid communication between the various communication channels
  • Greater possibility of resolution in the first contact
  • Quality in service and speed in solving demands (attested by a satisfaction survey and quality audit)
  • Possibility to communicate by voice with access to customer data

Segments we

serve

Financial market
Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
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Health
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
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Retail
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
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Telecommunications
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
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Financial market

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Consumers of financial services are increasingly demanding in relation to service and relationship with the institution, making experience the differential in this segment.
Contact

Health

Click here
For hospitals, laboratories, clinics and other healthcare companies to improve the quality of care, technology is essential.
Contact

Retail

Click here
In order to retain consumers, it is necessary to guarantee agile and quality service, in addition to having a customized experience that facilitates the purchase journey.
Contact

Telecommunications

Click here
Make a difference with agile and objective service to stay ahead of the competition. Get better results and relationships using smart technology.
Contact
Services
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
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Entertainment
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
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Contact Center
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
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Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact

Services

Click here
A good customer experience with your service is what will differentiate you from the market and will ensure you stand out and get more sales.
Contact

Entertainment

Click here
In the entertainment, hotel and travel sector, the market is highly disputed and there is nothing better than good service to retain customers. It takes agility and quality in all channels.
Contact

Contact Center

Click here
Through exclusive and state-of-the-art technologies, we managed to automate all receptive and active contact center services.
Contact
Billing
Contact or be contacted by your customer through different channels, in the text and voice worlds, and with unified reports. Good communication is the key to making the environment conducive to closing deals.
Contact
Customer Service (SAC)
Provide the consumer with an efficient channel for clarifying questions, sending suggestions or complaints and for solving problems with the company or products.
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Differentials of

Olos Inbound

  • Creation of targeted campaigns
  • Ease of use
  • Flexibility of channels for customer service
  • Easy-to-set-up and Access Inbound Service Reports
  • Differentiated capacity at peak of Customer Service
  • Use of the dialer in cases where the receptive service is outside the service standards

Talk to us

and improve

your customer

experience!

Our address

Useful links

Have our contact

olos@olos.com.br

+55 11 2281 – 1650

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