Olos Journey X allows you to use operational and business data in fully customized omnichannel journeys with endless features.
Olos JX uses universal data stored in the cloud to build journeys based on operational data, baseline data and external data.
JourneyX uses data from various sources to build journeys, such as mailing, operational data, legacy systems, CRM, ERP, and more.
Various data can be controlled on a single screen customized for each customer
Various types of triggers activate omnichannel or even phygital routines!
Regardless of location and system, your data can be useful for control and action
Best encryption features for data transmission and storage
Availability, Flexibility, and Elasticity
High level of integration
and journeys monitoring.
Interaction history
between channels.
Triggers for activating
unlimited functions.
Module of
authentication.
Customization of technical
or business applications.
Application development
by Olos or by third parties.
JourneyX becomes an open language for building applications for service excellence, omnichannel management, telecom performance control and database processing. Your App is limited only by your imagination!
Scoring is a great example of an App JourneyX. Using a secure and scalable database, we can share contact data to find out the propensity of a telephone number to answer a call and the probability of the registered number belonging to the SSN target. With this, we can prioritize calls and obtain better results with lower operational costs.